Your Rights

Regardless of where you buy your vehicle or how you decide to finance it, you are entitled to full disclosure of the loan or lease under the Consumer Protection Act (Ontario). This will include giving you, in writing, information on the amount being financed including the rate of interest and the total cost of borrowing.

If a dealer does not provide this information to you before you are asked to sign a deal, insist on it – or walk away. You are entitled to make an informed choice.

The Consumer Protection Act (Ontario) provides disclosure guidelines for your protection. These guidelines help ensure you know the terms of the lease or loan you are entering into and help prevent you from being taken advantage of when obtaining a car loan or lease.

The Consumer Protection Act is on Your Side

This Act requires that before you are obligated to purchase or lease a vehicle, the following information must be provided to you in writing:

  • Annual percentage rate of interest
  • Loan or lease finance charge (total cost of financing)
  • Implicit finance charge (including all items that may be viewed as interest)
  • Total loan or lease cost

The Motor Vehicle Dealers Act, 2002 Helps Even More

This Act requires that a dealer must disclose to customers in a written document information about the vehicle’s history and condition. For example, they must tell you if the vehicle was previously a rental or came from outside the province, or has had previous body damage over $3,000.

If you are not provided with this information when you are asked to sign a loan or lease, you have rights under the Consumer Protection Act and the Motor Vehicle Dealers Act, 2002. These rights may assist you in not proceeding with the transaction or limiting the amounts you may be required to pay. The Ontario Motor Vehicle Industry Council can assist you in better understanding your rights. For more information, go to: www.omvic.on.ca

Full Disclosure is the Only Way to do Business

At Next Car 4 U we believe that all customers deserve full disclosure about every vehicle we sell and all fees and terms. We have built our reputation on trust. We believe we are entitled to a fair price for the vehicles we sell, and our customers are entitled to value for the money they spend. The only way to achieve this is by providing the customer with all the information available about a vehicle and a deal, so they can make an informed decision about its value to them. We provide a CarFax or CarProof report for all of our vehicles and we’ll tell you up front if there are any known issues with the vehicle.